Welcome to Divine Heart Foundation (India). By using this website, you agree to the following terms and conditions. Please read them carefully.
Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree, please do not use the website.
Use of the Website
You agree to use the website only for lawful purposes. You must not:
- Provide false or misleading information while registering, donating or applying.
- Attempt to gain unauthorized access to the website, its servers or other users’ data.
- Copy, misuse or distribute website content without written permission.
Donations
Donations made through this website support the social, educational, health and awareness activities of Divine Heart Foundation (India). Please ensure that the details you enter (name, mobile, e-mail, PAN, etc.) are correct, as they are used to issue your receipt.
Membership
Membership is subject to verification and approval by the organization. We may suspend or cancel a membership if false information is found or the member acts against the objectives of the organization.
Intellectual Property
All text, logos, images and other content on this website belong to Divine Heart Foundation (India) or are used with permission, and may not be reproduced without prior written consent.
Limitation of Liability
Divine Heart Foundation (India) makes reasonable efforts to keep the website accurate and available, but does not guarantee uninterrupted service and is not liable for any loss arising from the use of the website.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website after changes means you accept the updated terms.
Contact Us
For any questions about these terms, write to us at info@divineheartfoundationindia.org or call 0522- 2721991.
Your privacy matters to us. This policy explains what information Divine Heart Foundation (India) collects, how we use it and how we keep it safe.
Information We Collect
We may collect the following information when you register, donate, apply or contact us:
- Personal details such as name, mobile number, e-mail address and address.
- Identity details required for receipts or membership (for example PAN or ID proof).
- Payment-related references (we do not store your card or bank credentials).
- Basic technical data such as browser type, device and pages visited.
How We Use Your Information
Your information is used only to:
- Process donations and issue receipts or certificates.
- Manage memberships, ID cards and appointment letters.
- Respond to your queries and send important updates.
- Improve our website and services.
Sharing of Information
We do not sell or rent your personal information. We may share it only with payment partners, service providers who help us run the website, or when required by law.
Data Security
We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
Cookies
The website may use cookies to keep you signed in and to understand how the site is used. You can disable cookies in your browser settings, but some features may not work properly.
Your Rights
You may request to view, correct or delete your personal information by contacting us, subject to legal and record-keeping requirements.
Contact Us
For any privacy-related questions, write to us at info@divineheartfoundationindia.org or call 0522- 2721991.
Divine Heart Foundation (India) is a non-profit organization. This policy explains how refunds are handled for donations and other payments.
Donations
Donations are voluntary and are generally non-refundable, as the funds are used for ongoing social welfare work.
When a Refund Can Be Considered
We will review refund requests in the following cases:
- The amount was debited more than once for the same donation (duplicate payment).
- Money was deducted but the donation or receipt was not generated.
- A wrong amount was paid due to a technical error on the website.
How to Request a Refund
- E-mail us at info@divineheartfoundationindia.org within 7 days of the payment.
- Share your name, mobile number, payment date, amount and transaction ID.
- Our team will verify the details and update you on the status.
Processing Time
Approved refunds are returned to the original payment method within 7–10 working days, depending on your bank or payment provider.
Membership & Other Payments
Membership fees, ID card, certificate or other service charges are non-refundable once the service has been processed or delivered.
Contact Us
For help with a payment, write to us at info@divineheartfoundationindia.org or call 0522- 2721991.
